Upstate Imports Auto Repair

9073 Oswego Road
Baldwinsville, NY 13027 US
1 Review
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Volkswagen service and repair center serving Baldwinsville, NY and Syracuse, NY.

Upstate Imports Auto Repair LLC. strives for excellence and satisfaction, we offer superb service and fast turn around. We have only the finest dealer level diagnostic equipment to diagnose your Volkswagen properly and efficiently. Our waiting area features a wide screen TV/cable, a fireplace, Wi-Fi and coffee, so feel free to wait for your car. For those of you that do not drive your car for the winter, we offer indoor car storage.

We also service ALL European makes and models including but not limited to the following:

  • SAAB
  • Volvo
  • Jaguar
  • Land Rover
  • Audi
  • Mini Cooper
  • Volkswagen
  • Porsche
  • BMW
  • Aston Martin
  • Lotus
  • Rolls Royce
  • Bentley

With factory diagnostic Volkswagen equipment, you will never need to see the dealership ever again.


  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Refreshments
  • Contact-Free Service
  • Vehicle Sanitizing


  • Best place to bring your Audi, Benz, BMW, etc. Everyone was extremely helpful and very honest. I would recommend anyone to their shop. Reasonable prices and always stand behind their work. Only place I will ever bring my Audi. 5 stars all the way.

    Zachary F., via Facebook on January 28, 2017
  • Excellent staff and professionalism. Went to get my Volkswagen tuned on short notice, they were very informative and willing to help. Great staff and everyone was friendly. Will be coming here again for my Euro needs!

    Cavan K. Syracuse, NY, via SureCritic on January 7, 2017
  • Always have taken care of me. Fairly priced and honest. Hard to find these days.

    Johnny R., via Facebook on October 4, 2016
  • Second to none... By far the most knowledgeable, and capable. I have had work done many times. As someone who worked in the automotive field for over a decade, I can assure you a very fair and honest experience. If I can't do it myself, this is my first call, always.

    Matthew W., via Facebook on April 15, 2015
  • The most friendly staff and professional work in CNY! They take good care of your vehicle, never over charge, and there's a friendly professional atmosphere when you walk in. The most honest, respectable, caring repair shop I've ever gone to. I just can't say enough! They're amazing!

    Carrie B., via Google
  • When I walked in it felt like a doctors office, very clean, all of the staff I encountered were very friendly. My car was not only fixed very fast, but my lack of "vehicle knowledge" wasn't taken advantage of at all! What I thought would be a $500+ job turned out to only be $53!!! Not that I love vehicle repairs or anything but I will be a long time customer from here on out! Thank you!

    Stephanie S., via Facebook on July 15, 2014
  • The team at Upstate Imports have been working on my European vehicles for TWENTY years. There isn't anywhere else I would even consider taking my vehicles - to the point of scheduling my services there when I drive back up from Florida twice a year.

    Marty M., via Facebook on December 18, 2012

1 Review

  • Jeremy O.
    Jeremy O.4 years ago

    Outstanding Service and Value - 100% satisfaction. I've been taking my 2004 VW R32 to Upstate Imports In Baldwinsville since I bought it back in 2011, and have never had a bad experience. Jeff, Justin and the rest of the staff are extremely friendly, professional and knowledgeable, and always go the extra mile to make sure the job is done correctly and completely.

    Upstate Imports has done all the work on my car for the past 7 years, from regular oil changes to a complete engine rebuild about 5 years ago (as well as countless other repairs and maintenance - awd system, brakes, etc.), and 150,000 miles later the car still pulls hard and is a blast to drive.

    This is the best money I've ever spent, and I'm sure my car wouldn't have lasted like it has and still be on the road (223,000 miles now) without Jeff and the team at Upstate Imports. If you care about your car like I do then its well worth the trip out to Upstate.

    2004 Volkswagen R32
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