Bay Diagnostic

1717 Gravesend Neck Rd.
Brooklyn, NY 11229 US
5.0
1 Review
Write a Review

Our state of the art auto service facility in Brooklyn, NY has been in business for over 25 years. Bay Diagnostic is fully equipped with dealer level equipment, information and original factory parts. This enables us to provide the same quality repairs, service and maintenance you get at a dealer with the convenience of dealing with a local repair shop.

Our loyal customers will tell you there is no comparison for hassle free, honest service. Our master technicians, along with our friendly service department, provide quality work and exceptional customer service at affordable prices. We'll even pick up and deliver.

Amenities

  • After Hours Drop-Off
  • Hand Sanitizer
  • Masks Required
  • Vehicle Sanitizing
  • TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Transit Accessible
  • Walkable Area

Testimonials

  • Great shop, honest and helpful. They went above and beyond to make sure my car ran well.

    Eugene P., via Google
  • This shop is like no other, perfectly clean and organized, the staff is professional and the prices are right. They really do take pride in what they do.

    Dimitri S., via Google
  • The guys here are great, had my oil changed and inspection done. Have used them before, brought them and issue, they looked at it, fixed it quickly and did not even charge me. Highly recommended.

    Eddie S., via Google
  • The guys that work here are friendly, hardworking and so courteous. Highly recommend for all your car needs.

    Jeanelle S., via Google
  • I've been a customer of Bay Diagnostic for years and am extremely pleased with services. The guys are amazing, professional, they take their time explaining car problems, always courteous.

    Hilel H., via Google
  • I’ve been a customer for over 35 years. Outstanding work and Jordan stands behind all of it.

    Mike D., via Google
  • This is an awesome and reliable shop. My cars have been serviced here many years, from car maintenance to inspections and never had a problem. Would recommend everyone to try their amazing services.

    Christian S., via Google
  • Well, I think this is the best auto service in Brooklyn. Friendly stuff, great service, professionalism. Thank you guys. It was my first visit but now I know exactly where I come when something happens with my car.

    Maksym M.
  • Honest. Caring. Personable.

    Chani K.
  • Excellent customer service, and very qualified team of mechanics.

    Luis D.
  • Great pro service.

    Ireneusz K.
  • Very friendly and most importantly honest! Very hard to find a trustworthy mechanic. I encourage you to give this shop a visit! Even did my spark plugs for free!

    Haleem A.
  • Been going to Bay Diagnostic for several years. The crew are polite, attentive, explain in lay language what needs to be done and it's cost, the waiting area is clean. I have recommended them to my friends.

    Susan F.
  • Keith is the man!

    Joselaguda18
  • Looking for an honest mechanic is very difficult in New York. But these guys 100% honest, fast and professional. Best customer service I've had in a mechanic's shop.

    Krystal
  • For many years I have been operating German cars. My choice is the Bay Diagnostic for the service. Best mechanics, best prices. Impeccable service. I recommend to all owners of European cars.

    Borys P.
  • Great experience with Bay Diagnostics. Service team is knowledgeable and prices are reasonably below dealer pricing.

    Kent J.

Recent Google Reviews

  • Kimi Chand5 months ago

    I was in search of a mechanic that specializes in Smart cars. I came across Bay Diagnostics in Brooklyn! It’s an a very convenient location, also has the MTA nearby in case. I use my smart car for work as I travel around the NYC boroughs. The service was fantastic! Nice and clean waiting area. Mike at the front desk was welcoming & did a great job in explaining what I needed done. They were also accommodating when it came time to pick up my car, I appreciated that. I no longer have to worry about my smart car anymore, I’ve found the right place!

  • david afrifa1 month ago

    Mike is the G.O.A.T No other other way to explain it he took care of me and my Porsche. The price was great and he gave me a free diagnosis. I had a problem no mechanic can fix and he fix it within a day. I’m super grateful!

  • Alex Rubin1 month ago

    Mike was professional and took great care of my car. His expertise was great. He walked me through all the issues. He kept me posted every step of the way. He made the process easier with his professional approach and experience

  • Emin Ismikhan3 months ago

    My first visit was exceptional. Mike and Nick were not only incredibly helpful and kind but also patient, taking the time to answer all of my questions thoroughly. I’ll definitely return for any future car issues. What stood out most was their honesty—they didn’t attempt to fix problems that didn’t exist, unlike some other mechanics. Truly a great place with outstanding professionals!

  • Joseph Hoffnung9 months ago

    I was looking for a mechanic that specializes in smart cars because they are very hard to find and lo and behold I came across bay diagnostics I gave them a call and I spoke to Jordan. We spoke briefly regarding the smart car, and he explained everything to me was very knowledgeable on a make up this car. I explained to him what my troubles are, and he told me to bring it in very professional, very knowledgeable, he explained to me what start with a tuneup and that’s what he did. I was very happy with the service. I also have a 2021 Chevy Tahoe. I’ve been going to the same mechanic with all my cars for about 20 years but I’m about to bring in my Chevy Tahoe truck for them to change the oil because I just love the professionalism friendliness And overall quality of service I should add the Smart Cars have issues with the tires or should I say tire sensors when I brought it to him they were on and they took care of that as well. I found my mechanic I would highly recommend anyone to check them out. Thanks again guys see you soon.

1 Review

  • John
    John9 years ago

    Bay Diagnostic did a fine job at a fair price with the car first off the VW system servicing. They were 1/3 the price that the VW shop quoted me.

    2011 Volkswagen Golf
    Was this review helpful?
    Jordan Weine1 year ago

    Sorry foe the VERY untimely reply

    WHAT you have reviewed about our shop BAY DIAGNOSTIC

    is what we are all about for over 35 YEARS

    Thanks JORDAN