Desi Auto Care

307 South White Horse Pike
Stratford, NJ 08084 US
5.0
45 Reviews
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It’s a Love Affair..! We Know Your Love for Volkswagen..!

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24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service Volkswagen specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of German automotive experience and technical expertise. We’re team of Volkswagen factory trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent Volkswagen Repair Shop Service Doesn’t Void Warranty
You don’t have to take your Volkswagen to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your Volkswagen repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their Volkswagens. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be a Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of Volkswagen repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by VCarShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for Volkswagen
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Shuttle Service
  • Transit Accessible
  • Walkable Area
  • Weekend Hours
  • Kids Play Area

Meet Our Team

  • Chris Baul

    Lead Master Technician

    Lead Master Technician Chris Baul grew up with an extra ordinary talent for fixing cars and a passion for Volkswagen. His uncle (owner of the Transmission Shop) noticed Chris’s love for cars and his mechanical ability and asked if he would like to learn the automotive service business. At age sixteen Chris pulled his first Transmission and Engine out of a Mercedes and replaced a Timing Belt in Porsche and he has been in love with auto service ever since. Chris has more than 22 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Chris and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern Volkswagen.

    Chris maintains hundreds of loyal customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for Volkswagen Customers

    Show Coupon

Awards & Affiliations

ASE Master Auto TechniciansASE Master Auto Technicians
Audi Club North AmericaAudi Club North America
AutologicAutologic
BBB Accredited Business A+ RatingBBB Accredited Business A+ Rating
BMW CCABMW CCA
Jaguar Clubs of North AmericaJaguar Clubs of North America
Mercedes-Benz Club of AmericaMercedes-Benz Club of America
Northeast Land Rover ClubNortheast Land Rover Club
Philly MINIPhilly MINI
Porsche Club of AmericaPorsche Club of America
RepairPal CertifiedRepairPal Certified
SAAB Club of North AmericaSAAB Club of North America
Volkswagen Owners ClubVolkswagen Owners Club

45 Reviews

  • Pika Marvel
    Pika Marvel1 week ago

    There were many times where my car was in bad shape and Sam somehow found a way to get me back on the road at fairly decent price. He would come up with a solid game plan without taking all my money. The best shop!

    2002 Volkswagen Passat
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    Sam1 week ago

    Hello Pika!

    We appreciate your support. Thank you so much.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Steve Feeney
    Steve Feeney3 weeks ago

    I had an excellent experience at Desi Auto Care. Andrew and Chris were helpful on busy Saturday. The vacuum pump on my car was replaced before closing and for a very reasonable price.

    2009 Volkswagen Rabbit
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    Andrew2 weeks ago

    Hello Steve!

    We aim to take the stress and confusion out of auto repair. Thank you so much.

    Best wishes from - Volkswagen specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • Jamie Ackley
    Jamie Ackley1 month ago

    Lately I have been having problems with my car starting at 115k miles-Andrew kept the car going through a new clutch-engine lights switches-wheeles struts/harms, etc. I can trust Andrew's honest and excellent service is going to keep the car running for a long time. PS: my only complaint is that I wish he would have given me an appointment earlier than this.

    2006 Volkswagen Beetly 2.5 Conv.
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    Andrew2 weeks ago

    Hello Jamie!

    We appologise, that time we were fully booked, so we couldn't offer you an earlier appointment. Thank you for your support.

    Best wishes from - Volkswagen specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • Ruby Clinton
    Ruby Clinton1 month ago

    This car came with a huge design flaw. The oil pump is chain driven. The chain tensioner can fail without warning and ruin the engine. Volkswagen fixed all of these engines (under warranty) in European Country, but did not fix for American customers. The fix is a gear driven module. Desi Auto Care did fantastic work. This is very big job. The front of the car has to pull out, the engine suspended and the balance module swapped out on the bottom of the engine.

    Desi previously done the balance shaft module replacement. I take very good care of my cars and this was money well spent.

    2005 Volkswagen TDI
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    Leslie2 weeks ago

    Hello Ruby!

    Thank you so much for your continue...loyal support.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Charles Koss
    Charles Koss2 months ago

    Appreciative Customer...Thank you guys.

    My car needed extensive repairs. I drive 600 miles since repairs have been made and my car run as the champ she is. I have always felt a little uneasy when it comes to car repairs to an unfamiliar shop. From the moment I met him that anguish was replaced with comfort. I will most definitely refer family/friends to Desi auto care.

    2009 Volkswagen Tiguan
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    Andrew1 month ago

    Hello Charles!

    Your satisfaction is our top priority. Thank you so much.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Edward B Gauthier
    Edward B Gauthier2 months ago

    Recent example my car had an issue with oil pressure sign coming on during stop and go traffic in hot days. He told me that it's possible it could need a new oil pump, but that since it's an older car, I can try going up to a 50w oil first, because replacing the pump would be costly and possibly unnecessary. He always wants to try the less costly options for you first. He's an ethical guy and isn't looking to take advantage of any customers.

    2010 Volkswagen GTI
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    Chris1 month ago

    Hello Edward!

    We specialize in happy customers! Thank you for sharing your experiance.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Greg Taylor
    Greg Taylor2 months ago

    One of the turbo's went out on our car and Used Car Dealer mechanic wanted to pull the engine to swap both turbo's cost about $10K! Desi Auto Care quickly diagnosed the issue as a broken pivot stud on one turbo's variable pitch vanes actuator arm. While they would not guarantee that they could perform the service, at least they were willing to give it a shot. We agreed, even if they may not successful in replacing the pivot stud. Eureka! They were successful, though spent a few more hrs than expected and they held true to their quote and saved me $9K. After clearing engine fault codes, mechanic drove the car until it had gained enough miles to be fully tested. THE BEST mechanic in NJ- bar none!

    2007 Volkswagen V10 TDI
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    Katelyn1 month ago

    Hello Greg!

    We welcomes you to our Volkswagen-family of fine customers. Thank you for your support.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Reaz Uddin
    Reaz Uddin3 months ago

    Chris is the nicest Volkswagen mechanic with a big honest heart and he’ll let you know what you really need done instead of charging hidden fees. You got my business for life with my Volkswagen and BMW.

    2019 Volkswagen Jetta
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    Leslie3 months ago

    Hello Reaz!

    We appreciate your support. Thank you for taking the time to review.

    Best wishes from - Volkswagen-BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Shelton
    Shelton5 months ago

    I was having problem-- car 'kicking' while I was driving on turnpike. Then my check engine and TCM light came on. I tried diagnosing my car at AutoZone scanner and the code which usually points to the Transmission Control Module.

    I brought my car to Sean he scanned/diagnosed it. With his advise I ended up buying the part online for $395 cheaper than dealer, brought my car back in and got it changed and programmed all total for $230. (remember that Volkswagen dealer wanted $180 just to diagnose it.) It's been 20 days and V6 is still driving great.

    2017 Volkswagen Touareg V6
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    Leslie3 months ago

    Hello Shelton!

    Thank you for sharing your experience. It was a pleasure to take care of your VW.

    Best wishes from - Volkswagen specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • Surya Ganeshan
    Surya Ganeshan6 months ago

    I had my CV boots and half axle shafts taken care on Thursday. Recent safety check inspection revealed that the boots were torn and very potentially leak in to the front brakes. He suggested coming in at 5pm and it would take a few hrs. Sam and mechanic stayed late night after shop hours. This gave me a chance to grab dinner at Nimit Palace restaurant. I used 10% coupon-discount on labor.

    2013 Volkswagen Jetta SportWagen
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    Katelyn6 months ago

    Hello Surya!

    Thank you so much for your continue loyal support.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Lou McCully
    Lou McCully7 months ago

    I have had my GTI cared for by desi since 2016. I use the word "care" as that's just the kind of service desi auto care provides. They dedicate their service to VWs and other European cars. They are professional and pinpointed the proper diagnosis of my Struts/Shocks issue and are fair priced. Including 2 years warranty. Very dedicated mechanics. you can trust your car with them!

    2011 Volkswagen GTI 4door
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    Katelyn6 months ago

    Hello Lou!

    We specialize in happy customers! Thank you for sharing your experiance.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Chrissy Branco
    Chrissy Branco9 months ago

    Thank you for fixing an issue. The VW dealer wanted to swap out a faulty ignition. You folks did it timely and for a lot less. I will be back and tell our friends and family with German cars that DESI is the shop to go.

    2009 Volkswagen Rabbit
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    Leslie8 months ago

    Hello Heather!

    We appreciate your support. Thank you.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Russ
    Russ10 months ago

    I saw the good ratings and decided to go with them to replace four sensors on my car. They got the part in less than 20 hrs and installed very next day. The repair took little longer than expected but waiting room was full of free foods/drinks (of course I enjoyed!!) I feel that the repair was done professionally and am pleased with results.

    2008 Volkswagen V46
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    Emily10 months ago

    Hello Russ!

    We welcomes you to our Volkswagen-family of fine customers. Thank you for your support.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Mike Ward
    Mike Ward1 year ago

    My first experience with Chris was fantastic! He saved me good money by being flexible and willing to listen to what I learned about some of my car's problems doing Online research. He also charged me less than half what I was quoted by a Cherry Hill foreign shop for major repair (Lower control arm and Strut and Away link.)

    I couldn't be happier!

    2014 Volkswagen GTI 2.0T
    Was this review helpful?
    Chris1 year ago

    Hello Mike!

    We welcomes you to our Volkswagen-family of fine customers. Thank you.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Kelvin Austin
    Kelvin Austin1 year ago

    I've come to Desi four times now. It's a very clean spot, close to PATCO railway station. I spoke to Sean who was very nice and explained to me in layman's terms what was issues with my vehicle and why it needed to be fixed.

    They were able to quickly assess what was wrong and the repairs that needed to absolutely be done immediately to get back on the street. I needed to replace a gasket and spark plugs. I definitely appreciate his upfront fast service as I didn't have to miss any time from work.

    2014 Volkswagen Routan
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    Sean1 year ago

    Hello Kelvin!

    Thank you for your continue...support.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Amber Ingersoll
    Amber Ingersoll1 year ago

    Repairs with excellent communication! Our car has almost burnt to the ground on the side of the Gibbsboro Road due to electrical issues and the fuse box. Alternator and box replaced. Thanks again Chris!

    2009 Volkswagen Rabbit
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    Chris1 year ago

    Hello Amber!

    Thank you for your comment. We appreciate your business.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Jacob Kirby
    Jacob Kirby1 year ago

    Third time here, emailed after 2 hrs and Sam responded quickly. Work was done well (oil change & Crank case vent valve) and at a fair price. Technician did a very nice job on my car. He looked at my repair records, and provided suggestions to help me stay on top of the maintenance. All positive experiences.

    2009 Volkswagen Touareg 2 V6
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    Sam1 year ago

    Hello Jacob!

    Thank you for your continue...support.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Nitish Shashtri
    Nitish Shashtri1 year ago

    My old car recently "blew up" on a trip home from South Jersey. I was able to have it towed to Desi. This shop was recommended to me by a relative. Sean spent a great deal of time explaining the repair process to me in a way that I can understand. He was more than willing to communicate with the shop where I had been taking my car for last 8 yrs and was willing to speak with insurance company. Nice to do business with.

    2000 Volkswagen Passat
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    Sean1 year ago

    Hello Nitish!

    Your satisfaction is our top priority. Thank you.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Sanjay Bhalla
    Sanjay Bhalla1 year ago

    This is a professional VW repair place. Knowledgeable and specialized. Andrew was extremely helpful and made me feel comfortable. He test drove my car then diagnose to figure out the issue, and then gave me an honest deal on the repair (Air conditioner belt and Serpentine belt)

    2010 Volkswagen Jetta
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    Andrew1 year ago

    Hello Sanjay!

    Thank you for sharing your experiance.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Maria Foster
    Maria Foster1 year ago

    Brought my car here when the clutch pedal dropped to the floor. All six repair bays are clean and well run shop. Sean was the technician I dealt with. I brought the car in on a day before, and he had it finished on next day.

    Had both the master and slave clutch cylinders replaced at reasonable price. I'm grateful for 2 years warranty!

    2012 Volkswagen Eos Lux
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    Sean1 year ago

    Hello Maria!

    It was a pleasure taking care of your Volkswagen. Thank you.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Bob Gwinn
    Bob Gwinn1 year ago

    I stopped in with a diagnosis of a dead battery from the Cherry Hill dealer, the replacement of which Sam quoted me at a far far.... lower price. Ultimately because of a much more thorough and thoughtful diagnosis process at DESI, it became clear that a new battery was not needed at all. (Actually there was a wiring issue) but I can tell already they're the go-to place from now on.

    2009 Volkswagen EOS Komfort
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    Sam1 year ago

    Hello Bob!

    Thank you for sharing your experience.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Vivek Goswami
    Vivek Goswami1 year ago

    Every aspect of my experience with Desi Auto Care was outstanding. Sean was understanding and patient at explaining what was wrong with my Euro-Car. He tried multiple things to figure out what was wrong and then didn't charge me for parts I ended up not needing. Super fast service with regular updates and explanations. I 100% recommend taking your repair business to Sean.

    2009 Volkswagen Jetta SE
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    Sean1 year ago

    Hello Vivek!

    Thank you for sharing your experience.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Jodi Nahum
    Jodi Nahum1 year ago

    Such a low key, no attitude service that I loved. When they are busy they will give you realistic waiting times. Won't give you the run around, won't turn you upside down looking for pennies and will tell it as it is. It's such a refreshing change where most auto-related place will surely feel like financial rape. Opens rather early but not open on Sundays. Don't get taken, try Desi Auto Care first and then evaluate.

    2001 Volkswagen Golf
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    Sam1 year ago

    Hello Jodi!

    Thank you for your comments.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Ira Sawyer
    Ira Sawyer1 year ago

    We were starting vacation with this car on Fri. when engine took a dump on Thu. and it looked like the vacation was terminating. We had it towed to Desi Auto Care and explained our situation, they had it fixed by Fri night and for a very modest price. Appreciate the help.

    2013 Volkswagen Touareg
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    Leslie1 year ago

    Hello Ira!

    Your trust is our asset. Thank you for your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Abraham Villar
    Abraham Villar1 year ago

    Had my passenger door actuator replace for lock to work. In office Leslie was very helpful and courteous. The price for the work was very reasonable. Also had an electric fan assembly installed on my car, would recommend Desi Auto Care's service to anyone with Volkswagen.

    2014 Volkswagen EOS
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    Leslie1 year ago

    Hello Abraham!

    Thank you for your support.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Howard Finkel
    Howard Finkel1 year ago

    Slippage of transmission is a pain. My VW Jetta daily would jerk in between shifting gears and wouldn't accelerate quickly, so I do have to drive it fast for a few minutes to see it won't accelerate. Ryan found the problem (Valve Body being replaced) and is getting my business from now on. Car drives super smooth now. A + experience at Desi Auto Care.

    2013 Volkswagen Jetta
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    Ryan1 year ago

    Hello Howard!

    We appreciate your support.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Neil Kissick
    Neil Kissick1 year ago

    Issue: my automatic opening/closing trunk lid repaired at another shop that will remain nameless. They kept my vehicle for a couple days, replaced the shocks at trunk saying that they "may" fix the problem costing me $525 and then tells me it will be an additional $1870 to completely do the job. I said, "No thanks" of course now I'm out of $525! My business partner suggested Desi Auto Care so I gave them a shot. Shawn was very professional and easy to talk to. I took my car in. Everything went well with my repairs; Leslie always updated me on what parts needed to be ordered and the status of my car.

    When I went to go pick my car he picked me up from Ashland railway station.

    I was charged $311 to repair my trunk...a HUGE difference.

    I will recommend them to anyone.

    2003 Volkswagen Beetle
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    Leslie1 year ago

    Hello Neil!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Volkswagen specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Ed Kunkle
    Ed Kunkle1 year ago

    Because of control relay issue, I got Check Engine Light. Ryan at Desi Auto Care fixed light and oil change done. He was prompt, pleasant, and fair priced. He will be my #1 choice for all my German cars needs from this point forward-Thanks.

    2013 Volkswagen Sport Wagen TDI
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    Ryan1 year ago

    Hello Ed!

    We appreciate your support. Thank you.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Cindy Hamilton
    Cindy Hamilton1 year ago

    My daughter called me with panic; many lights went on in her dashboard before I rushed out to work. I told her to send her car to Desi Auto Care as I always use this shop for all my repairs. They did decent jobs and never rip customers off. I thought my daughter might not be able to drive the car today. To my surprise, my daughter called me when I was still on the Philadelphia- train to work to let me know that the car was repaired and ready to go! The lights went off was due to low engine oil. They topped off the engine oil and inflated tires to right pressures. Everything was back to normal. The best of all was they did all these for no charge. Thanks Shawn and Sam! I highly recommend you guys.

    2012 Volkswagen CC 2.0T Sport
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    Sam1 year ago

    Hello Cindy!

    Thank you for taking time to share your experience.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Jonas Muller
    Jonas Muller2 years ago

    When my VW clutch pedal broke, dealership service people who always want to dig deep in my pocket, told me I needed a new clutch and transmission work.

    Finally, I chose to go to Desi Auto Care. Andrew replaced the clutch master cylinder which was broken from wear and tear. No need for a new paddle and he did not give me a run around, he was straight forward, and told me there was no damage to the clutch or transmission. I now feel confident bringing both my cars to Desi Auto Care for great mechanics by a trusted shop. Oh! And waiting room is full with all kinds of free refreshments + 2 years warranty on repairs.

    2007 Volkswagen GTI (76K Miles)
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    Andrew2 years ago

    Hello Jonas!

    It was a pleasure taking care of your VW. Thank you very much for your support.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Asher Steinberg
    Asher Steinberg2 years ago

    I put the wrong type oil in my VW Golf engine and smoke started to come out the tail pipe. What do I do? After research I dialed Desi Auto Care in Stratford. They told me to bring it on Monday noon.

    He drains that oil and change filter, put half of the engine oil required, run the engine at IDLE until you see the smoke out of exhaust clears. He then 2nd time drains the oil and replace filter. Finally, this method solved my issue.

    Sam and his team are really low-key. They do not over-promise and when you go back to pick up your car you're really happy. He gives me safety and maintenance smart tricks. Reasonable rate too!

    2015 Volkswagen Golf TDI
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    Sam2 years ago

    Hello Asher!

    We welcomes you to our Volkswagen-family of fine customers. Thank you very much.

    Best wishes from - VAKSWAGEN specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Kristen Alvey
    Kristen Alvey2 years ago

    I was driving to Maple Shade when my car started to overheat and the gas pedal almost stopped working. I barely made it to this shop and they were very friendly in assisting me. Instead of taking advantage of me, they worked overtime to get my car fixed by 7:30pm and even picked me up from restaurant. Sam helped turn around a potentially devastating situation.

    2011 Volkswagen Jetta
    Was this review helpful?
    Sam2 years ago

    Hello Kristen!

    It's our duty to help customer as much as possible. We're thankful for your review.

    Best wishes from - VOLKSWAGEN specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Richard Spector
    Richard Spector2 years ago

    We have been taking our car to Desi Auto Care since few years and we have never had any complaint. Before I brought my car 1st time, my husband heard from few of my relatives that this is very honest shop and good prices. Because shop does quality jobs, it's always full. For my regular maintenance services, I always call to make appointment. But that doesn't mean that the shop will not help you in emergency situations.

    Recently after I done gym, my water pump died in LA fitness parking lot. At that time I didn't know the issue. Only thing I knew that the car overheated, the temperature red lined and I could not continue to drive and they took care of it expertly. + They always give 2 years warranty including everything.

    2003 Volkswagen Jetta 1.8T
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    Desi2 years ago

    Hello Richard!

    We appreciate your continue support. Thank you for taking time to review.

    Best wishes from - VOLKSWAGEN Specialist independent local auto repair shop and German expert, Certified Mechanic, Imported maintenance service center

  • Aakash & Nisha Tiwari
    Aakash & Nisha Tiwari2 years ago

    We took my wife's car in after the check engine light illuminated. Dealer ran a diagnostic and told us, we needed a new catalytic converter and new oxygen sensors. Quote $2487 will cost us! We didn't approve the work since the car only worth $4000. Service advisor wanted to treat us coffee-donut but what's the point to become a foolish.

    Eventually Desi Auto Care replaced the catalytic converter for fair price. They also show us in garage that the oxygen sensors were operating perfectly. Sam cares for their customer!!

    2012 Volkswagen Golf TDI
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    Sam2 years ago

    Hello Aakash-Nisha!

    Thank you for taking time to review.

    Best wishes from - VOLKSWAGEN Specialist independent local auto repair shop and German expert, Certified Mechanic, Imported maintenance service center.

  • Dylan O'Farrell
    Dylan O'Farrell2 years ago

    When I brought my VW for servere issues including busted cam follower, instead of charging me for this expensive repair which I would have paid for, Sean told me that my particular make & model had an extended warranty that would be covered by VW dealer for free. Which I had no idea...! He even emailed me late night with instruction on how to get the warranty work done at VW dealer. His work ethic is terrific.

    2010 Volkswagen VW
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    Sean2 years ago

    Hello Dylan!

    We welcomes you to our Volkswagen-Family of fine customers.

    Thank you from - VOLKSWAGEN Specialist Imported Auto Repair Shop and German Expert, Certified Mechanic, Maintenance Service Center.

  • Mr. Healey
    Mr. Healey2 years ago

    My 2008 GTI has been making loud noises so I brought it in along with an oil change. Dropped off on wed, called me thus with the issues the car had. They walked me through every step of the way and only did repairs I agreed on. Got bonus- when I picked up the car, they put on an air intake duct cover lid I was missing, for free without me asking.

    2008 Volkswagen 2.0T
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    Sam2 years ago

    Hello Mr. Healey!

    You have a very good sense of humor. We enjoyed your conversation. Thank you for your support.

    Best wishes from - VOLKSWAGEN Specialist Imported Auto Repair Shop and German Expert, Certified Mechanic, Maintenance Service Center.

  • Sarah Walsh
    Sarah Walsh2 years ago

    This is a great Volkswagen shop. Shawn and team are helpful and accommodating - I've been here 3x now for service (diagnostic, alternator & fixing a problem behind the dreaded engine light) and routine maintenance on my '06 VW. Scheduling is easy, staffs are dedicated, problems are explained transparently, and the prices are fair. As ,y car is nt at 95k+ mileage I am glad to know that these guys are only 5 miles away from my home.

    2006 Volkswagen GTi
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    Shawn2 years ago

    Hello Sarah!

    Thank you for being our regular customer.

    We appreciate your support.

    Best wishes from - VOLKSWAGEN German expert specialist imported Auto Repair Shop and certified Mechanic Maintenance Service Center.

    And Yes! We're proud to be a female friendly auto repair shop.

  • Jake Coogan
    Jake Coogan2 years ago

    I TESTED them pretty much knowing what my problem was by going to dealer and online forum, I had an engine "boost" leak and need a "pressure diagnostic test" to make sure which valve or hose was leaking, likely was the driverter valve, and cost $560 from dealer.

    Took my car in, Desi's mechanic said I would need a "pressure diagnostic test" to locate the leak. (Approved!)

    Later on Rachael called me. I had a bad "diverter valve" and needs replacement was fair price. (Okay! Approved)

    Also I've had a bunch of repairs done on my Passat and they have been fair.

    2009 Volkswagen GTI
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    Rachael2 years ago

    Hello Jake!

    You're one of the cool customer we have.

    Thank you for being with us.

    Thank You from - VOLKSWAGEN Specialist imported Auto Repair Shop and Expert German - certified Mechanic Maintenance Service Center.

  • LaMisha Khalifa
    LaMisha Khalifa3 years ago

    Went to desi auto care to have my brakes looked at. There was a screeching sound and when I braked the car pulled heavily to one side. Was worried this might involve all kinds of money, but while i had a fun conversation with Shawn the mechanic checked the brakes, adjusted them, and I was out of there 40 minutes later with a $27 bill. I especially appreciated this as Shawn's shop was very busy and he initially asked me if I could come back three days later, but when I ask him I'm really needed this to be checked out right away, tomorrow I'm going to Upstate Pennsylvania.

    He did it with brotherly love.

    2006 Volkswagen Beetle
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    Shawn3 years ago

    Hello LaMisha,

    Yes! it was fun conversation.

    We're pleased to have such a nice customer like you.

    Thank you from - VOLKSWAGEN Specialist imported Auto Repair Shop and German Expert certified Mechanic Maintenance Service Center

    and Yes! We're proud to be a female friendly auto repair shop.

  • Ed DeEugenio Jr.
    Ed DeEugenio Jr.3 years ago

    Lately I'm hearing popping sounds from the rear of the my Jetta after starting the engine, vibrating when slowing to a shop, pops go away and fuel economy decreases, Check engine light illuminates, Engine will not start after refueling (must crank for over 30 seconds).

    Andrew at DESI diagnoses this noise is from the leak detection pump filling the fuel tank with air, and releasing to retest the system when it finds a fault. He suggested replacing the front of the intake manifold N80 valve with the latest revision.

    With his sharp Volkswagen knowledge, he fixes the popping and other problems etc...issues gone forever.

    2011 Volkswagen Jetta
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    Andrew3 years ago

    Hello Ed,

    It was a pleasure taking care of your Jetta.

    We appreciate your support!

    Thank you from - VOLKSWAGEN expert specialist imported auto repair shop and German mechanic maintenance service center.

  • Ronald Westendorf
    Ronald Westendorf 3 years ago

    I've taken my daily driver VW in a number of times for service and most recently after discovering a terrible front end shake.

    Car started to shake violently as I accelerated rendering it unsafe and almost undrivable but I somehow made it home. I brought it to Desi Auto Care and was later informed that the motor mounts and axles needed replacing. Also I authorized the repair to include a sensor replacement that tripped the Check Engine Light (totally unrelated to the shake). After replacing all motor mounts and both axles, finally Volkswagen was cured. They kept their promise of resolving my issues and keeping my cost fair. And not until a few days ago did I realized they even polished my terribly hazed and compromised plastic headlight housings and restored visibility and I wasn't charged anything additional.

    2007 Volkswagen Passat 2.0T
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    Sam3 years ago

    Hello Ronald,

    It was a pleasure taking care of your Passat.

    We appreciate your support.

    Thank you from - VOLKSWAGEN specialist technician auto repair shop and German mechanic maintenance service center.

  • Salvatore Gomes
    Salvatore Gomes3 years ago

    Desi was a lucky find and made my car drive smoother & faster than it ever has, with a nice price. My '01 Volkswagen was in a real rut. He took his time to "RESEARCH" what was wrong with my VW from every angle and explained things to me in a very understandable way. Andrew "shopped" around for the best priced parts, he even welded together a customer part for me when his custom maker was jacking up the price. He didn't think I should have to pay more than I needed to and he wanted my car fixed right. This kind honesty and customer concern is hard to find in a mechanic, especially from imported repair shop.

    2001 Volkswagen Beetle GLS 1.8L Turbo
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    Samuel3 years ago

    Hey Salvatore,

    We appreciate you for taking time to review!

    Thank you from - VOLKSWAGEN specialist imported auto repair shop and mechanic maintenance service center.

  • Sophie venturi
    Sophie venturi3 years ago

    I bought this used car and it was making a slight rattling sound during 1st gear. VW dealership had written me a grocery list of items that were crucial for my Volkswagen. When I found Desi Auto Care I was prepared for the worst and thought I was about to drop a serious amount of money.

    I called them and I spoke with receptionist and she said appointment is necessary. I brought my '02 VW GTI VR6 here for the first time. Once there, me and Shawn took the car for a test drive and I pointed out what I was hearing. I left the car there for a few hours while he checked it out. I received a call later on that evening informing me that the car was ready and the only thing he noticed was a couple of loose parts. He even gave it a safety inspection since he knew I had recently purchased the car.

    Cost??? Let's just say I was happily surprised and the next time the car needs service I will be bringing it here. "Cherry on the Top" - They offer 24 months/ 24,000 miles warranty on all of the repair jobs. Honest mechanics. Period! Give them a shot!

    2002 Volkswagen GTI VR6
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    Rachael3 years ago

    Hello Sophie,

    We welcomes you to our Volkswagen-Family of fine customers!

    Thank you from - VOLKSWAGEN specialist auto repair shop & expert mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Aaron Hamilton
    Aaron Hamilton3 years ago

    Why me? A check engine light came on again.

    The Philadelphia Volkswagen dealership quoted over $1,000 to replace a charcoal canister they said was leaking. They said if we drove the car we would loose gas. I took the car over to Desi Auto Care and he checked for leak and said there was no leak. It was a big fat lie from the dealership.

    Shawn replaced the gas cap and that solved the problem. It cost me $69.47 for the diagnostics and the gas cap, Problem solved. I'm so glad I didn't let the dealership rip me off over a $1,000. Shawn is so nice and he is honest and fair. Hard to find a jewel like him these days.

    2013 Volkswagen Jetta SE - PZEV
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    Shawn3 years ago

    Hello Aaron,

    We're here to help and save you money! We appreciate your support!

    Thank you from - VOLKSWAGEN specialist auto repair shop & expert mechanic maintenance service center.

  • Grace Neumann
    Grace Neumann3 years ago

    Brought my 05 Jetta in for a leaky coolant flange and Desi Auto Care managed to find that my control arms were also messed up, that explains the thumping sounds I would often hear. They started working on it right away and their customer service was more than excellent. Saves me great deal of money! Sweet!

    Dealer wanted an arm and a leg for parts but Sean managed to find me a better deal. I will be returning for future maintenance.

    2005 Volkswagen Jetta 2.5L
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    Sean3 years ago

    Hi Grace,

    We welcomes you to our volkswagen family of fine customers !

    Thank you from - VOLKSWAGEN specialist auto repair shop & expert mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.